Payment is handled by Paypal. They take most major credit cards, as well as your Paypal balance.
All of the items are shipped via Canada Post. We usually ship out the next day, but sometimes it can take us a few days.
International orders (ie, not Canada or USA) are shipped via Surface. This is not tracked, and will take 3-6 weeks to arrive. We cannot refund your order (or send a replacement) if the package gets lost without a tracking code. Other options will cost more, please contact us if you want to arrange something.
If something breaks during shipping, take some photos of it and let us know via email, and we will see if we can replace them. Also, if we forgot an item (it is possible, we are humans after all), let us know via email and we can get those to you right away.
Questions & Customer Service
If you have any questions about your kit, please feel free to ask on the forum. We’ll be able to help you there, and it can help others if they have the same question.
We currently do not accept returns. If there is something wrong with your kit, or something missing, please contact us and we will be able to help you!
We do not share, give away, or sell your information.
MAKE Magazine has an excellent disclaimer.
Your safety is your own responsibility, including proper use of equipment and safety gear, and determining whether you have adequate skill and experience. Power tools, electricity, and other resources used for these projects are dangerous, unless used properly and with adequate precautions, including safety gear. Some illustrative photos do not depict safety precautions or equipment, in order to show the project steps more clearly.
Use of the instructions and suggestions on RoboBrrd.com is at your own risk. RoboBrrd.com disclaims all responsibility for any resulting damage, injury, or expense. It is your responsibility to make sure that your activities comply with applicable laws, including copyright.
Always check the page associated with each project before you get started. There may be important updates or corrections.
These terms of service may be revised at any time and from time to time by updating this posting. You should visit this page from time to time to review the current terms of service.
If you have any other questions or concerns, please let us know! We are constantly improving, and feedback helps.